Guava Family Reviews

Guava Family offers a variety of products. The Roam Crossover Stroller is designed to fit any lifestyle and is priced at $549.95, down from $649.95. The Lotus Everywhere Travel Crib is perfect for everyday use and for your next adventure, priced at $229.95, down from $279.95. The Lotus Crib Cotton Fitted Sheet is a soft, 100% jersey cotton sheet that is machine washable and is priced at $24.95. The Lotus Bassinet Kit + Crib Bundle is the perfect sleep environment that can grow with your new baby, priced at $349.90, down from $409.90. The Roam Stroller & Organizer Bundle is priced at $549.95, down from $649.95. Please note that prices are subject to change.

Guavafamily.com offers the option to pay in four interest-free installments with Afterpay. Refunds, if necessary, are usually processed within 3-5 days of receipt to your original form of payment. Please note that if a product was originally shipped to an address in Alaska or Hawaii, the shipping fees paid for the original delivery are not subject to refund. If you're unsure of how to start your return or need help, you may reach out to them by emailing at family@guavafamily.com. Please keep in mind that Amazon customers must contact Amazon Customer Support directly to start and complete your return.

Guava Family is known for its safe and smart travel-friendly cribs, bassinets, and accessories. The products feature useful features, breathable fabrics, and intelligent designs to make a child's sleep comfortable and less stressful. The brand was founded by Scott Crumrine in 2009 with the mission to make parents' lives "a little simpler, efficient, and elegant". All products are made with top-notch materials and undergo 3rd party testing. They are also GreenGuard Certified, meaning they're free from harmful chemicals like lead, cadmium, and flame retardants.

The brand offers three signature products: The Crib, The Bassinet, and The Stroller. One of the most popular products is the Lotus Travel Crib, which is lightweight, easy-to-assemble, and can be folded down into a wearable backpack. It comes in at just 13 pounds, thanks to an aluminum frame. The crib allows for the included mattress to be placed directly on the floor, offering maximum support and accessibility. The Lotus Travel Crib is often praised for being sturdy but lightweight, and it sets up in a snap, disassembles even more easily, and can be taken anywhere. It is highly appreciated by parents for making their travels with a baby much easier.

At Guava Family, if a customer is not 100% happy with the product, it can be returned for free within 60 days. This is part of their 60-Day Return Policy. To initiate a return, an email should be sent to family@guavafamily.com within 60 days of receiving the product with the Order ID. A free return shipping label will be provided if the original shipping address was in the contiguous United States. The product should be packed in the original box or any box that fits the products, and dropped off at the shipping location. Refunds are usually processed within 3-5 days of receipt to the original form of payment. However, please note that if a product that was originally shipped to an address in Alaska or Hawaii is returned, the shipping fees paid for the original delivery will not be refunded. Any expedited shipping fees are also not subject to refund. For Amazon customers, they must contact Amazon Customer Support directly to start and complete the return. Guava Family offers free returns and if the purchases aren't what the customer wanted, they may return for a full refund. Unfortunately, there is no specific information available about the shipping policy. If more information is needed, it is suggested to contact Guava Family directly.

Guava Family can be contacted in several ways. The mailing address is Guava Family, Inc P.O. Box 101 Solana Beach, CA 92075. For general inquiries, an email can be sent to family@guavafamily.com. For press-related inquiries, the email address is pr@guavafamily.com. Please note that these details are subject to change and it's always a good idea to check the official Guava Family website for the most current contact information.

Guava Family is known for its travel cribs, bassinets, and strollers that are designed for ease of use, portability, and safety. The Lotus Travel Crib and Bassinet Conversion Kit are particularly popular among parents. The Lotus Crib is lightweight, compact, and easy to set up, making it a great choice for families on the go. Another standout product is the Roam Stroller, a two-in-one jogging stroller designed to fit any lifestyle. These products are not only functional but also stylish, adding to their appeal. However, please note that the upfront cost of these products can be high, but they are considered a worthwhile investment for their long-term use and quality.

To initiate a return with Guava Family, follow these steps:

1. Email for return label: Send an email to family@guavafamily.com within 60 days of receiving your product with your Order ID. They will send over a free return shipping label if your original shipping address was in the contiguous United States.

2. Pack shipping box: Print & attach the label to your original box or any box that’ll fit the products.

3. Drop off & relax: Drop off at the shipping location and they’ll handle the rest! Refunds are usually processed within 3-5 days of receipt to your original form of payment.

Please note that if you return a product that was originally shipped to an address in Alaska or Hawaii, the shipping fees that you paid for the original delivery will not be refunded. If you're unsure of how to start your return or need help, just let them know by emailing family@guavafamily.com. Please keep in mind that Amazon customers must contact Amazon Customer Support directly to start and complete your return.